Returns & Exchanges
Due to the perishable nature of our products, we do not accept returns on food items; however, we are committed to ensuring you love your honey and will replace any damaged or unsatisfactory orders.
Check Your Order
Inspect your Mike's Hot Honey bottles upon arrival to ensure they are sealed and free of damage during transit.
Contact Support
If your order is damaged or incorrect, email our support team within 14 days of delivery with your order number and a photo of the issue.
Verification
Our team will review your request and confirm if a replacement or refund is eligible based on our quality guarantee.
Resolution
Once approved, we will ship out a fresh bottle of Mike's Hot Honey or issue a refund to your original payment method immediately.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing